Internet orders take about 1-2 business days to process (such as memberships) plus 2 to 4 working days to receive your shipment from the United States Postal Service via Standard Mail, or, 5 to 7 working days to receive your ground shipment from UPS. Please call 562-683-2146 to check your order status or use the Contact Us link. If you are not satisfied with your order, you may exchange it or return it within 30 days to receive your full refund less shipping and handling.